During these unprecedented times, we take our role as an essential service provider seriously and we remain open to service our customers. We understand that everyone is very concerned with the potential spread of the Coronavirus. We’re following the guidelines put in place by the federal government, local governments and the CDC.
Below are some of the safety precautions we’ve implemented to protect our team and our clients:
123JUNK relies heavily on donation as a means of disposal. Many clients choose our services based solely on our ability and intentions to donate. Because of that, clients often have questions about our donation process and what they can expect to experience when we pick up their items.
When we pick up your items, any items that appear functional are either delivered directly to our charity partners, or transported temporarily to our facility. From there, we schedule our partner charities for regular pickups.
There are a few instances when items cannot be donated, even if they are in excellent condition. It is important to consider that, with few exceptions, our charity partners depend on the proceeds from the resale of items to fund their charitable missions. This means that, even though some items are still in working order, charities may refuse them simply because they cannot be readily resold. The leading factors for charity refusal include:
This occurs most often with electronics, which quickly become outdated, but it is not uncommon for charities to turn away clothing, furniture, or any other item for the same reason. For instance, charities abruptly stopped accepting CRT Televisions in 2012 because they found that they were receiving them en masse, yet they were not able to sell them due to dropping prices for flat screen TVs. 123JUNK takes great care to responsibly recycle items like these that are no longer fit for donation.
In some instances, our charity partners are already fully stocked with certain items, and may turn down items regardless of condition. Organizations rarely “swap out” items. Instead, they often attempt to sell what stock they have, and accept donations as they can accommodate them.
Rain may damage items like upholstered furniture, clothing (if not bagged), and electronics. Because our trucks are open-bed, we are not able to guarantee that items won’t be damaged by the elements in transit. 123JUNK does its best to protect your items in all instances.
It is our intent to donate as much of your valued, but unneeded items as possible. It is the heart of our business and our brand is built around it.
Want to join our team? Learn more about our open positions!
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