As our community continues to be impacted by the COVID-19 pandemic, the health and safety of our team and our clients is our top priority. We're Open! Click Here to learn about the changes we've made.
During these unprecedented times, we take our role as an essential service provider seriously and we remain open to service our customers. We understand that everyone is very concerned with the potential spread of the Coronavirus. We're following the guidelines put in place by the federal government, local governments and the CDC. Below are some of the safety precautions we've implemented to protect our team and our customers.
We're offering discounts for our customers who are able to stage their items outside of their property for pickup
Service contracts and payments are being processed 100% virtually, eliminating the need for unnecessary customer/staff interaction
We're vetting our customers before scheduling appointments and while en-route to make sure they're not showing signs and symptoms of illness
We are sending home any staff member exhibiting any symptoms of illness for the recommended period of time established by the CDC
All team members have been assigned masks and gloves
We are not assigning more than two team members to a truck
The same two team members are traveling together each day in the same truck which is dedicated to them
Tablets and equipment have been assigned to each team member
Our trucks and equipment are being disinfected daily
We've shut down our office; our truck staff are dispatching to and from their assigned trucks and our support staff is working from home
The company continues to hold regular teamwide virtual meetings to emphasize transparency and keep the lines of communication open