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Feb 01, 2021

Meet TJ Spencer, Client Account Representative

“The strength of the team is each individual member. The strength of each member is the team.”

Phil Jackson

123JUNK is back at it again with another employee spotlight! As a junk removal company, not only do we want to express our gratitude for our team, but we want to showcase what makes them such incredible team members! This time we would like you to meet TJ Spencer, our Client Account Representative. 

  1. What is your role at 123JUNK and what do you do?

My current role at 123JUNK is a bit unique, I’m both a Client Account Representative (CAR) as well as a Lead on the trucks. I spend half my time setting up appointments and scheduling over the phone, and the other half I spend driving a truck to pick up people’s donations and junk. I get to be a part of both sides of our operations. 

  1. How long have you been at 123JUNK? 

I’ve been at 123JUNK for about a year and 3 months. I started off part-time on the weekends while I finished school, but once I graduated, I started working full-time. Soon after, I was offered an opportunity to work on the phones. I’ve been doing this hybrid role for about 4-5 months now.

  1. How did you hear about 123JUNK and what made you want to work there?

I actually first heard about 123JUNK because I was walking around a GMU career fair, where I was a full time student. I ran into Dave Echeverria, our current Director of Talent Acquisition. I told him I had worked some similar jobs and I was interested. Next thing I know, three working interviews later, I was hired! What really stood out to me was that the people there were so friendly. It was the perfect part-time job for me at the time.

  1. What’s your most memorable moment?

My most memorable moment so far is probably when I got to go to the legendary boxer Sugar Ray Leonard’s old house. We were just clearing out some old furniture and kids toys when I got to see his boxing room. It had a giant, full wall mirror, a punching bag, a speed bag, and an autographed poster. I was definitely starstruck.

  1. What is your favorite thing about 123JUNK so far?

My favorite thing about 123JUNK so far is that it has been such a wonderful opportunity at just the right time. Coming out of college in the middle of a pandemic, I was worried I would have difficulty finding a job, then I got the opportunity to take on a new role in the team as a Client Account Rep. I got to start training and working as a professional. 

  1. What is the most important lesson you have learned at 123JUNK?

One thing I feel like I can take away from my tenure at 123JUNK is that it is always worth it to take it slow and do it right the first time. This applies to how we pack the truck, how we move items out of the house, and even how we speak over the phone. By not cutting corners, we save ourselves energy and time down the road. I think the same can be said about everyday life. 

  1. What do you like to do in your free time? Do you have any hobbies you enjoy or a special talent?

In my free time, I’m usually with my friends and roommates watching a movie, playing games, or playing Dungeons & Dragons. Other than that, most of my time is dedicated to work, sleep, and exercise. I train for half ironman triathlons and that is usually a pretty big time sink. I like to try and keep myself busy.

  1. Do you have any words of advice for young adults looking for work or experience?

My only advice to someone looking for work or experience is to find something you don’t mind waking up early for. It’s a lot easier to get out of bed when you are enthusiastic about where you have to go or what you have to do. This applies to a career or a hobby, if you aren’t excited when you wake up, then it might be time for a change. 

client account representative at Chantilly VA Junk removal company

Interested in joining our team? Explore our junk removal team positions.

Choose Our Junk Removal Company in Chantilly, VA, to Haul Away Your Junk!

No matter what junk you need removed, our friendly junk removal company is always ready to help. We understand it’s not always easy to part with your things, but whenever you are ready, we can help you say goodbye to your unwanted items so you can move forward in life. No job is too big or small for us, and we can walk you through the entire process to ensure our services meet your needs.

Contact 123JUNK at (800) 364-5778 to speak with TJ to schedule an appointment today!

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